
Are you wondering how to choose a quilt store point of sale (POS) system that fits the specific needs of your industry? Quilt and fabric store owners face distinct challenges — managing lessons, rentals, and unique inventory like precuts and fractional yards is a lot to keep track of.
Luckily, the right POS system helps you run a more efficient store. It can reduce your stress and improve the customer experience.
Let’s explore our four tips on how the right system can help specialty retailers like you.
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How To Choose a Quilt Store POS System
With so many options, it can feel overwhelming to choose a POS system for your quilt store — but with the right one, you can effortlessly manage everything from inventory to customer relations.
Here’s how to choose a quilt store POS system that not only meets basic requirements, but offers features tailor-made for your industry.
Tip #1: Understand the Role of a POS System
To understand how to choose a quilt store POS system, you need to know its role in your business. A POS system is more than a cash register — what was once a basic tool is now a complete retail management solution.
Modern POS systems support in-store and online sales, which makes them valuable for stores that do both. And to run your store smoothly, today’s POS systems have features like inventory management, customer relationship management (CRM), and sales tracking.
But for your quilt store, you need a POS system that does more than the basics. A quilt-specific POS system has features designed specifically for your industry to create a personalized experience that benefits you and your customers. These features include:
- Fractional yardage: Sell fabric in precise measurements beyond whole yards.
- Class management: Schedule and manage quilting classes easily.
- Vendor catalogs: Access extensive vendor product listings.
- Block-of-the-month subscriptions: Offer regular quilting block deliveries.
- Precuts and kits: Manage and sell ready-to-use fabric pieces.
A system with multichannel capabilities and features specific to quilt stores allows you to sell and manage your products easily, whether in store or online.
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Tip #2: Identify Your Quilt Store’s Needs
Every quilt and fabric store has its own set of requirements and challenges — so before you pick a POS system, think about what makes your store different.
Consider the following questions to narrow down your options:
- Do you need an integrated solution that synchronizes inventory both in store and online?
- Do you want a POS that scales with your business to support multiple users without additional costs?
- What is the frequency or schedule for updating software?
- Will the developer provide ongoing support and user training?
- Will the software provider give you a clear plan and support for data migration?
- Does the software support multiple locations?
- Does the software offer features specific to the quilt, sewing, and fabric industry?
These questions can help you identify the best fit for your quilt store. A generic POS system doesn’t meet the needs of specialty retailers like quilt and fabric stores, so it’s important to assess what specific tools you need — like managing fractional yard sales or offering block-of-the-month subscriptions.
Pro tip: Use a checklist to evaluate potential POS systems based on your specific needs. This ensures you find a solution that truly supports your quilt store.
Related Read: Work Order Management for Quilt and Sewing Stores
Specialty Needs of Quilt and Fabric Retailers
Quilt and fabric retailers have unique needs, so it’s crucial to focus on these when choosing a POS system.
A common requirement for quilt shop owners is managing lessons and workshops. Many quilt stores offer classes that need scheduling and attendance tracking. A POS system that includes class management features is a huge benefit to their business.
Another important component for quilt and fabric stores is the ability to handle rentals and repairs. Whether it’s for renting sewing machines or for managing repair orders, a POS system that simplifies these processes saves time and reduces stress.
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The Importance of Multichannel Sales
Selling across multiple platforms increases your chance of success — so, when selecting a POS system, prioritize multichannel capabilities.
Whether in store, online, or at events, an efficient system integrates all of your sales channels. Real-time inventory management across channels prevents overselling and stockouts.
You can reduce stress and focus on business growth by managing all of your sales from one software. Choose a POS system that supports multichannel sales for smoother, more efficient operations.
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Tip #3: Learn How To Boost Customer Engagement and Sales
Promoting customer engagement is a must for quilt and fabric stores — the more your customers engage, the more sales you make. Look for a quilt store POS that includes integrated marketing tools.
Features like email and SMS marketing help you reach customers on a regular basis. By sending personalized messages or special offers, you encourage repeat business and increase sales. For example, you can offer a 15% discount on your customers’ birthdays to make them feel appreciated.
Gift cards, registries, and coupons are other valuable features when it comes to increasing engagement and sales. They attract new customers and keep existing ones coming back. These items make it more appealing for customers to choose your store for their quilting needs.
In addition to social marketing and other gift deals, integrating a CRM solution with your POS system is key. This allows you to connect with your customers personally by offering tailored experiences that build loyalty. An efficient POS system with these features significantly boosts your store’s engagement and sales.
Related Read: 4 Inventory Management Best Practices for Quilt and Sewing Stores
Tip #4: Leverage Reporting and Analytics
Reporting and analytics are important for quilt and fabric store owners, so make sure your POS system offers detailed reporting features to help you make informed decisions.
Accurate reports give you insights into your inventory, sales trends, and customer preferences. With this information, you can adjust your strategies to meet customer demand and improve your store’s performance.
Essential reporting features include:
- Inventory history: Track past inventory changes and trends over time.
- Sales data visualization: Understand sales metrics for clearer insights.
- Marketing campaign tracking: Monitor the performance of marketing efforts.
Features like these allow you to see what’s working and where there’s room for improvement.
A robust POS system with powerful analytics keeps you ahead of your competitors. By understanding your quilt store’s data, you can make smarter, growth-driven decisions long-term.
Related Read: Are Fabric Stores Profitable? 7 Factors To Consider
Why Like Sew Is the Perfect POS System for Your Quilt Store
Choosing the perfect quilt store POS system is a big decision, and Like Sew is here to make it easier. Designed specifically for quilt and fabric retailers, Like Sew offers features that you need to effectively manage your store.
With Like Sew, you can:
- Manage fractional yardage effortlessly.
- Schedule classes with ease.
- Support both in-store and online sales.
- Synchronize inventory across all channels.
- Engage customers with personalized emails and messages.
- Get insights from robust reporting features.
- Connect with customers on a personal level through CRM capabilities.
Schedule a demo today to see how a specialized POS system can take your quilt store to the next level.